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Privacy Policy and Website Terms of Use

JunkRevmoval.com, LLC

Privacy Policy

 

Effective Date:  October 1, 2021

 

Introduction:

Your privacy is important to us.

When you use our website or utilize our services, we aim to respect your privacy.  This Privacy Policy (“Privacy Policy”) contains details about the personal information we and our Affiliates collect and process about you.  It also contains information about rights you may be entitled to with respect to this personal information.

We encourage you to read this Policy.  If you have additional questions or require more information, please do not hesitate to contact us.

 

What does this Privacy Policy Cover?

We collect information about you from a variety of sources and use it for purposes related to our business.   We may disclose that information to our service providers in order to manage consumer accounts, provide goods and services to you, market our products, improve our business, including our marketing services, and respond to legal and regulatory requirements.  

The information we collect may include personal identifiers, as well as information that directly or indirectly can be associated with, or linked to, you or your households.   Below are the categories of information we may collect about you, the sources of that information, the purposes for which we use information and the types of third parties with whom we may share the information.

 

What is Personal Information?

When we use the term “personal information” (otherwise known as “personal data”) we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.  It is a broad definition and includes pieces of information like your name, mailing address, telephone number, or email address.

Certain pieces of information that are not personal information include publicly available information, de-identified information, or aggregate information.  By “aggregate information” or “de-identified information,” we mean information that does not allow us to identify or contact a specific individual.  For example, the number of users of our website is aggregate information that does not reveal who those users are.

 

For California Residents

The personal information that we collect includes information within the below categories of data. These categories also represent the categories of personal information that we have collected over the past 12 months. Note that the categories listed below are defined by California state law. The inclusion of a category in the list below indicates only that, depending on the services and products we provide you, we may collect some information within that category. It does not necessarily mean that we collect all information listed in a particular category for all our customers, nor does it imply that California law applies to all data within the categories below.

Where we rely on consent, depending on the applicable data protection/privacy law which applies, you have the right to withdraw your consent at any time by contacting us or by clicking on the “unsubscribe” link in marketing emails or text messages. Withdrawing consent will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you.

In cases where we need to collect personal information by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you or your organization. In such cases, we may have to cancel a product or service you or the company whom you represent have with us, but we will notify you at the time when this occurs.

Furthermore, where our processing of your personal information is necessary for our legitimate interests, depending on the applicable data protection/privacy law which applies, you can object to this processing at any time. If you do this, we will need to show either a compelling reason why our processing should continue, which overrides your interests, rights, and freedoms, or that the processing is necessary for us to establish, exercise or defend a legal claim.

We require our service providers to provide written assurances regarding the security and privacy protections they have in place to protect any personal information transferred to them, as well as their compliance with our security requirements and any applicable laws and regulations.

We may also share personal information when managing the proposed sale, restructuring, transfer, or merging of any or all part(s) of our business, including responding to queries from the prospective buyer or merging organization.

We will not sell or rent personal information to any third parties, nor do we intend to in the future.

Cookies and Web Beacons

Like other websites, JunkRemoval.com, LLC uses ‘cookies.’  Cookies are small pieces of information that our server places on a visitor’s computer hard drive to optimize the users’ experience by customizing our web page content based on browser type and/or other information and to enable the user to more easily communicate and interact with the website and to provide us with important information on how visitors use the website. Many web browsers are automatically set to accept cookies.  These small files also control how our website is displayed and operates. Cookies serve to make our website more user-friendly, effective, and secure.

When you visit our website, cookies collect technical information about the page and services that you use, and how you use them. This may include device-specific information, your navigation throughout the site, and other technical and browsing preferences including your location and entry point to the site. Additional personal information may be collected when you choose to submit an application or other inquiry that includes personal information.

 

What types of cookies do we use?

We use a combination of third-party cookies, session cookies, persistent cookies, and social media cookies on our website.

Third-party cookies belong to and are managed by other parties or other service providers. These cookies may be required to render certain forms, such as email list sign-up, or to allow for some advertising outside of our website. 

Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within the website and remain on your desktop or mobile device even after you close your browser or restart your computer. We use these cookies to analyze user behavior to establish visit patterns so that we can improve our website functionality for you and others who visit our website. These cookies also allow us to serve you with targeted advertising and measure the effectiveness of our site functionality and advertising.

The cookies we use help provide the functionality to the website and help analyze website usage more accurately. Technical information collected through the website is used to analyze and report on website traffic, marketing, and usage trends, for security purposes, to tailor the right products and services to your needs and profile, and to improve online content and services.

In addition, we use third-party analytics tools to analyze website traffic and improve the site, based on information collected by cookies. We may also use this data to personalize your experience on the website.

Social Media Cookies. We also embed Social Media Plugins, like Facebook, Twitter, Instagram, or Venmo which also store cookies. These cookies allow our users to share information with the respective social network but also allow the network operator to identify the user and store information about the usage of the website by the user in his/her profile. 


Which cookies are used and for what purpose?

A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time. Cookies are widely used in order to make websites work or to work more efficiently, as well as to provide reporting information.  Some cookies are strictly necessary for the functioning of our website.

 

Third-party cookies used on our websites:

Third parties whose products or services are accessible or marketed on our website may also place cookies or other tracking technologies on your computer, mobile phone, or other devices to collect information about your use of the website in order to (a) inform, optimize, and serve marketing content based on past visits to our website and (b) report how our marketing content impressions, other uses or marketing services, and interactions with these marketing impressions and marketing services are related to visits to our website.  We also allow other third parties (e.g. ad networks and ad servers such as Google Analytics, DoubleClick, Facebook, and others) to serve tailored marketing to you and to access their own cookies or other tracking technologies on your computer, mobile phone, or other devices your use to access the website.  We neither have access to, nor does this Policy govern, the use of cookies or other tracking technologies that may be placed on your computer, mobile phone, or other devices you use to access the website by non-affiliated, third-party ad technology, ad servers, ad networks or any other non-affiliated third parties.  Those parties that use these technologies may offer you a way to opt-out for targeted advertising as described below.  You may receive tailored advertising on your computer through a web browser.  Cookies may be associated with de-identified data linked to or derived from data you voluntarily have submitted to us (e.g. your email address) that we may share with a service provider in hashed, non-human-readable form.  You can opt out of the delivery of targeted advertising to you by multiple companies by visiting www.aboutads.info/choices, www.networkadvertising.org/managing/opt_out.asp, and www.evidon.com.  Please note that even if you opt-out, you will continue to receive advertisements, but they will not be tailored to your specific interests.


Do Not Track

Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common standard for of how to receive and interpret the various DNT signals provided by browsers, our services do not currently respond to browser DNT signals. For more information on DNT, see https://allaboutdnt.com/.

 

How is my personal information secured?

We maintain physical, electronic, and procedural safeguards to protect personal information and prevent unauthorized or accidental use, access or loss. We limit access to personal information to those who have a business need for such access. Individuals who process personal information on our behalf may do so only in an authorized manner and are required to keep your information confidential. We have policies in place that regulate how our employees and contractors handle personal information. We limit access to our premises and to our computer networks and take steps to safeguard against unauthorized access to those premises and networks. We have procedures in place to manage any suspected data security breach and will notify you and any applicable regulator of a suspected data security breach consistent with applicable legal requirements. We may retain your information as long as appropriate for business purposes unless we are required by law or regulation or for litigation and regulatory investigations to keep it for longer periods of time. Any personal data that we have acquired, either directly or from third parties, and that is no longer needed for any business or record-keeping purposes, is disposed of securely and in compliance with established best practices for secure data destruction and/or de-identification.

 

International Transfers

Consistent with applicable data protection regulations, we may share personal information with our affiliates or other third parties, as detailed above. This means that your personal information processed in relation to this privacy policy may be stored and processed outside of your home country (and/or region), including in countries/regions that may not offer the same level of protection for your personal information as your home country (where you are an EU resident, this includes the processing of your personal information outside of the EU, including but not limited to the United States).

Where transfers from the EU to the United States take place (or any other country outside of the EU), or when we engage in a follow-on transfer from such country, we will use an appropriate legal mechanism, including (but not limited to) the EU Standard Contractual Clauses (or relevant exemptions where applicable under data protection regulations).

Where transfers from other non-E.U. countries to the United States take place (or any other country), or when we engage in a follow-on transfer from such country, we take steps required to comply with applicable data protection regulations.

 

What are my rights?
You may have certain rights available to you, depending on your jurisdiction or depending on the jurisdiction in which the data was collected. We may choose to offer these rights to you in the interest of transparency and as an enhanced service to you, even if we are not required to under applicable law.  These rights include the right to: 

·     Request access to your personal information (commonly known as a "data subject access request" or “access request”). This enables you to receive a copy of the personal information we hold about you.

·       Request the correction of the personal information that we hold about you. This enables you to have any inaccurate data we hold about you corrected, although we may need to verify the accuracy of the new data you provide to us.

·         Request the erasure of your personal information. This enables you to ask us to delete or remove personal information. Note, however, that we may not always be able to comply with your request (for example, we cannot erase information if we are required to keep it for regulatory purposes or to complete the terms of our contract with you).

·       Restrict or object to the processing of your personal information when we are relying on a legitimate interest, and there is something about your particular situation which makes you want to object to the processing on this ground as you feel it impacts your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

·        Data portability. In some instances, you may have the right to receive the information about yourself in a portable and readily usable format.

·       Opt-out of the sale of personal information. For purposes of California law, we do not sell your personal information to third parties, nor do we intend to, as those terms are defined in the CCPA.  We also have not done so for the last 12 months. In addition, we have contracts with our service providers to prohibit any sale of the personal information we provide them; but if you have any concerns that our third parties might be selling your information, please contact us.

You will not have to pay a fee to access your personal information (or to exercise any of your other rights). However, where permitted under applicable privacy laws, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.  If we refuse to give you access to your personal information, we will give you written notice (if required to do so by applicable privacy laws) setting out the reasons for our decision (except where it would be unreasonable for us to do so) and any mechanisms that are available to you to complain about the refusal.

We will not discriminate against you in any way for exercising your rights. We may, however, charge a different rate or provide a different level of service to the extent permitted by law.

Depending on the applicable data protection/privacy law which applies, you may also have the right to lodge a complaint with local state regulators/data protection authorities.

Where required to do so by applicable privacy laws, we will inform (promptly) the entities with whom we have shared use of your data about the correction, deletion, anonymization, or blocking of your personal data, so that they may repeat the same procedures, except in cases where this communication is demonstrably impossible or involves disproportionate effort.

Submitting Privacy Requests

Requests to exercise your privacy rights as noted above, to the extent applicable, may be made by contacting us at privacy@junkremoval.com or contacting us at the contact information below.

Before providing the information you request in accordance with your rights, we must be able to verify your identity. In order to verify your identity, you will need to submit information about yourself, including, to the extent applicable, providing your account login credentials or confirming other account information. We will match this information against information we have previously collected about you to verify your identity and your request. To the extent you maintain an account with us, we will require you to log in to that account as part of submitting your request. If we are unable to verify your identity as part of your request, we will not be able to satisfy your request. We are not obligated to collect additional information in order to enable you to verify your identity. For deletion requests, you will be required to submit a verifiable request for deletion and then to confirm separately that you want personal information about you deleted.

If you would like to appoint an authorized agent who is not already authorized to access your account to make a request on your behalf, you must provide the agent with written, signed permission to submit privacy rights requests on your behalf. The agent must provide this authorization to us at the time of the request. For requests to disclose or delete your personal information, we will also require you to directly verify your identity, unless the agent has been provided with a valid power of attorney.

Without prejudice to any other administrative or judicial remedy you might have, you may have the right to lodge a complaint with data protection authorities if you believe that we have infringed on applicable privacy or data protection requirements when processing personal data about you.

 

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

JunkRemvoal.com, LLC does not knowingly collect any Personal Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will promptly remove such information from our records.

 

Links to Other Websites

Our website may contain links to other websites not operated or controlled by us (“Third Party Sites”), including social media websites and services. The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact those sites directly for information on their privacy practices and policies.

 

Changes to this policy

We reserve the right to change this privacy policy at any time in our sole discretion. If we make changes, we will post the revised policy here, so that you can see what information we gather, how we might use that information, and in what circumstances we may disclose it. When we modify the policy, we will also modify the “Effective Date” at the top of this policy. If our privacy policy changes in any material respect, we will notify you of such change as required by law.


Contact Us

If you have questions about our Privacy Policy, please contact us by sending an email to support@junkremoval.com, or by writing to JunkRemvoval.com, LLC, P.O. Box 3148, Alpharetta, GA 30023-3148.

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